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Refund policy

We will accept returns on unopened and uninstalled parts within 30 days of their delivery. Funds will be refunded in the same manner they were paid.  After 30 days, a 15% restocking fee will be applied to returned goods.  If the parts have been installed, they will be returned at the staff’s discretion. Items that have been opened and/or removed from original packaging will be returned at the staffs discretion and subject to a 15% restocking fee.

The customer is to pay return shipping unless otherwise agreed upon.
 

Core Returns Policy

On items that require a core, either KDD brand or other brands, a good usable core is required.  Partially usable cores will be given partial credit as per each brand's policy (for example, KDD may offer a partial core credit for long block cores where the crank is not usable, but an injector supplier may give 0 credit for partially usable cores.).

Each customer is required to return their cores to KDD, must supply their own shipping label, and email KDD with the tracking information.

 

Custom Items:

All sales are final on custom order items. Items that are powder coated, machined to custom specs, non-stocking special order, etc cannot be returned. If an item has been damaged in shipping or is defective, please see our warranty policy.